Articles

Deidre Olsen

Articles from this author.

Feature of the week: Direct references to Shopify

You can now enjoy direct references from customers, invoices, and orders in Firmhouse back to the corresponding entries in your Shopify admin. This update provides you with faster navigation and more control over your subscription data.

Feature of the week: Metrics dashboard

Our metrics dashboard brings you a streamlined way to manage your business metrics. It combines historical KPIs, real-time insights, and cohort analyses into an intuitive format, helping you understand your business at every level. 

Feature of the week: Automatically pause subscriptions without active products

We’ve rolled out a feature that allows merchants to automatically pause subscriptions that don’t have any active products.

The psychology of sustainable consumption: Breaking and making habits

Our shopping habits can change for the better through consumable subscriptions—a practical way to rewire our purchasing patterns and make sustainable choices feel natural.

Feature of the week: Automatically tag first subscription orders in Shopify

Our latest update automatically tags each first recurring subscription order, helping you quickly identify and connect with new subscribers—perfect for creating those memorable first impressions.

Feature of the week: Sorting columns in overview pages

You can now better keep track of customers, orders, invoices, and products with sorting columns in overview pages. With this feature, your navigation is streamlined, data is more accessible, and you can more quickly find the information you need.

From first sip to last drop: Breaking down the consumable subscription lifecycle

Picture this: a busy professional who no longer has to think about picking up coffee, or a parent whose detergent just arrives right when they need it. These are the small conveniences that consumable subscriptions bring, blending ease with thoughtful timing to keep customers happy.

Feature of the week: Customer filters on plans and products

We’ve been working on a little something to make your life easier: customer filters on plans and products. Whether you're running a campaign, checking in on subscriber stats, or just need a clearer view of your customer data, these filters have got you covered.

Sustainability meets savings: The long-term financial benefits of eco-friendly choices

Every disposable container, every single-use package, and every piece of unnecessary wrapping isn't just environmental waste but money literally being thrown away. Merchants who are rethinking this model are discovering a goldmine of savings and opportunities.

Feature of the week: Identity document verification via Veriff

With the addition of Veriff to your project, you can offer secure identity verification to your customers during the signup process. Veriff provides AI-powered, automated identity checks alongside human-assisted verification.

“The ripple effect”: How small sustainable choices for consumable products add up

Over time, small, everyday choices with consumable products compound, creating a significant impact on sustainability. By choosing eco-friendly alternatives like refillable containers, biodegradable items, and plastic-free packaging, we can build habits that collectively reduce waste and promote a greener future.

Feature of the week: Product prices per country and currency

Our feature lets you set different prices for different countries, all in one project. Say goodbye to the challenges of managing multiple stores and duplicated products. As you expand across borders and reach new customers, this update is designed to make your life simpler and easier.